Microsoft Outlook Introduction

DURATION

1 day

LOCATION

Exeter – Devon, Central London, Bristol or onsite at your premises.

PREREQUISITES

Before attempting this course, students should be familiar with basic Windows features and operations. Prior completion of a Windows training course is not essential but would be beneficial.

COURSE OUTLINE

Upon completion of this course, students will have been exposed to and have a thorough understanding-via lecture and hands-on exercises-of the following topics.

SUBJECT AREAS (PLEASE NOTE, SUBJECT AREAS COVERED WILL DEPEND ON DELEGATES ABILITY AND TIME AVAILABLE)

WHAT’S NEW IN OUTLOOK

  • The Ribbon
  • Message Flagging
  • Navigation Pane
  • Instant Search

A FIRST LOOK AT OUTLOOK

  • The Microsoft Outlook Screen
  • Help and Outlook demos
  • Printing help sheets
  • Navigation Pane
  • Standard Toolbar
  • Displaying or hiding toolbars

EMAIL CONCEPTS

  • The structure of an email address
  • The advantages of using email
  • Spam or Unsolicited Email
  • Viruses
  • Phishing
  • Digital signatures

SENDING MESSAGES

  • Creating and sending your first email
  • Sending emails to multiple addresses
  • Receiving emails
  • Using blind carbon copy
  • Setting message subject
  • Spell checking your message
  • Inserting a file into a message
  • Setting message importance
  • Setting message sensitivity

MANIPULATING MESSAGES

  • The Inbox Folder
  • The Inbox Screen
  • Selecting a message
  • Message Status icons
  • Reading a message
  • Forwarding a message
  • Opening or saving an attached file
  • Replying to the sender of a message
  • Replying to the sender and all recipients of a message
  • Printing a message
  • Previewing a message before printing
  • Printing Options

MANIPULATING TEXT AND FILES

  • Selection techniques
  • Copying text to the Clipboard from a message
  • Pasting text from the Clipboard into a message
  • Copying text from one message to another
  • Cutting text to the Clipboard from a message
  • Moving text from one message to another
  • Copying text from another application into a message
  • Deleting text in a message
  • Deleting text to the left of the insertion point
  • Deleting text to the right of the insertion point
  • Deleting an attached file from a message

CONTACTS

  • What are contacts?
  • Creating a contact
  • Adding the sender of a message to contacts
  • Addressing an email to a contact
  • Deleting a contact
  • Creating a new distribution list
  • Adding an email address to a distribution list
  • Removing an email address from a distribution list
  • Sending an email to a distribution list

ORGANISING MAIL

  • Searching for a message
  • Searching for messages
  • Creating a new mail folder
  • Moving a message to a different folder
  • Deleting a mail folder
  • Sorting the contents of the Inbox
  • Deleting a message
  • Opening the Deleted Items Folder
  • Restoring a message from the Deleted Items Folder
  • Emptying the Deleted Items Folder
  • Flagging a message
  • Removing a flag mark from a mail message
  • Marking a message as unread
  • Marking a message as read

CUSTOMISING SETTINGS

  • Adding an Inbox heading
  • Removing an Inbox heading
  • Resetting the Inbox headings

TO BOOK

For more information or to book onto our Microsoft Outlook Introduction training course please contact us on 01392 824 022.

If there is a Microsoft course that is not listed on our site, that you are interested in attending then please let us know and we can arrange one to one training onsite with our Trainer.

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