Pay As you Go IT Support

Our Pay as you go IT support Keeps things simple. We recognise that some businesses may require a more informal arrangement that provides on-demand or break-fixed IT Support as and when they need IT help or assistance without commitment upfront, an ongoing monthly charge or IT support package.

Our Pay as you go IT Support offers remote or onsite ad hoc support which is charged at our hourly/day rate. What’s more it can be used for any IT requirements or issues not just IT Support such as hardware/software installations, project work, IT Relocation Services and more.

Who is this IT Service for?

This IT service is ideal for general one-off IT support issues, emergency support and also small or start-up businesses. We are here whenever you need extra help or expertise, whether it’s an emergency that requires urgent remote support or a rapid onsite visit or just intermittent issue that needs resolving.

With our IT Support, you simple phone or email us when you have a problem and we will either guide you through it over the phone by remotely connecting to your machine to resolve the problem or we will send one of our engineers onsite.

Our Pay as you go IT Support is delivered by our team of engineers who dedicated to providing our customers with quick,efficient and effective IT Support. Our team will work with you, in order to resolve your issues in a timely manner.

What we cover

The services we offer cover all of these technical areas and more:

IT Support

Both remote telephone and email or we can be present on your premises.

 

Server Support

Server support for both virtual and hosted server environments.

PCs and Laptops

PC and laptop support Including hardware troubleshooting and user issues.

Network and Infrastructure

Including communications, routers, switches, 3CX Phone systems and more.

 

IT Projects

If you have a specific IT project that you require assistance with or would like to outsource the whole job, we can help.

Temporary cover

we can assist in providing cover for holidays, sickness or other absence to provide extra IT support cover for your business.

Why Choose us?

We pride ourselves on providing quality IT Support and Solutions with a personal and friendly approach. Our team of engineers work together to ensure that IT support requests are dealt with efficiently and effectively, ensuring that there is minimal downtime for your businesses. Over 75% of our calls are dealt with, within 30 minutes of the call being logged.

Our relationships with our customers are at the core of who we are. We work closely with our customers to build strong, long-term partnerships. We’re here to help achieve the optimal IT environment for your business, exploring the potential of your existing IT network while also planning for the future.

The next step…

If you think we can help, or you’d like more information about our pay as you go or other IT support services, please contact us today on 01392 824 022.

Our team

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