IP PBX

DrayTek VigorIPPBX 2820 Communications Systems DrayTek IP PBX communications solutions have been born out of a product range of “business class” broadband routers introduced to the UK in 1997 that have quickly become established as one of the leading UK brands for reliability, security, highly efficient feature sets and ease of use.

IPPBX Capacities

If primary ADSL fails the failover options are:

• WAN 2
• 3G modem (USB)
• ISDN 2e

Such flexible connectivity options makes it easy to build resilience and reliability into our voice and data solutions to ensure customers are not left without their mission critical communications.

Call handling features:

• Call answer - To one reception, to a group or to auto attendant.
• Call deflection - Set to busy to route to a different phone or voicemail.
• Call Hold - Callers on hold can be presented with a tone, music or message.
• Brokers call - Allows users to switch between two calls at once.
• Conference call - With Internal or external multi-party calls.
• Call transfer - To extensions, groups, voicemail or external numbers such as mobiles.
• Off net calls - incoming calls can be transferred to external number.
• DDI (Direct Dial Inwards) - Allow callers to route themselves directly to an individuals or departments.
• Auto Attendant - Answer incoming calls and direct the caller without operator intervention.
• Hunt Groups/Ring groups - Setup incoming call handling in the most efficient way.
• Voicemail - Allow callers to leave messages for individuals,which can also be forwarded to an email.
• Busy Lamp Field (BLF) - To show the status of other extensions.
• Call Baring - Restrict dialling of certain numbers such as international or premium rate.
• Dual wan/failover - Connect to primary internet ADSL line for failover.
• VPN - Allows remote office users/home users to use an IP phone.