We are currently looking for an experienced, personable, responsible and skilled individual to join our technical team as an ICT Systems Engineer, due to our continued growth and organic expansion.
For more information please contact us on Tel: 01392 824022 Email: Steve@amesolutions.co.uk
You will be responsible for remote and onsite support at our customer premises, as well as installations of new networks, systems, servers and VOIP telephone systems.
You will be required to complete all jobs and projects to the high standard that our customers expect and document all work carried out.
•Install, Configure and Support all company supported Operating Systems and Hardware.
•Attend client sites to perform various aspects of computer services.
•Provide telephone, remote and on-site technical support.
•Installing new software (Applications, VMWare, Microsoft Server platforms).
•Installing new hardware (servers, printers, computer workstations, networks etc).
•Providing general administration of customers systems
•Overseeing security of all customer’s systems.
•Diagnosing and resolving network faults.
•Provide limited training for customers on new equipment.
•Planning future improvements for customer’s sites and setups.
ICT System Engineer Profile
•Experience of Windows Server 2008/12, Exchange 2007/10/13, including Windows SBS.
•Experience of Windows Operating Systems XP, Vista, 7 and 8.
•Minimum 3 years’ experience in a similar ICT systems engineering role with at least 1 Microsoft Server MCP.
•Experience of VMware, Cisco and Linux desirable.
•Hardware installation, configuration and support.
•LAN/WAN installation and configuration.
•TCP/IP and other protocol configuration.
•Internet and security technologies.
•Systems and database management.
•Proven IT Support / Systems Administration skills.
•Excellent communication skills.
•Strong organisational skills with a methodical approach.
•Must be able to take initiative and solve problems on your own (when appropriate).
•Good all-round IT literacy.
•Time management and the ability to complete work in a timely manner.
•Approachable and friendly.
•Tidy and Presentable.
•Takes ownership and responsibility for self and others.
•Attention to detail.
•Ability to effectively prioritise customer requirements.
•Methodical approach required with a clear audit trail.
A valid UK driving licence and be willing to use your own vehicle.
Salary and Other benefits
Based on 37.5 hour week – Monday to Friday 8:30am to 5:00pm
£TBA – basic salary depending on experience, plus:
•Annual bonus, based on quarterly targets
•Inclusion in the Sales Team commission
•Use of corporate membership to leisure and gym at Exeter Golf and Country Club.
•Staff share scheme and dividends
•Team events and regular trips
•Training and Microsoft exams
•Overtime and call out fee.
For more information please visit https://www.amesolutions.co.uk/profile/careers or contact us on 01392 824 022 or email email@example.com