Soft Skills Training Courses

Soft Skills is a phrase often used to describe the skills which characterise relationships with other people, or which are about how you approach life and work.

Soft skills which is sometimes referred to as interpersonal or social skills — include the general, non-technical skills that determine your ability to communicate, build good work relationships and manage your time effectively. These are transferable skills, meaning that they are not specific to a particular job and can be used in many different industries and professionalism.

Soft skills are increasingly becoming the hard skills of today’s work force. It’s just not enough to be highly trained in technical skills, without developing the softer, interpersonal and relationship-building skills that help people to communicate and collaborate effectively

Soft skills training should complement the ‘hard skills’ which are the occupational requirements of a job. Since the skills are personal and individual, developing them involves experiential learning led by experienced trainers and ample opportunity to practice and put the skills into use.

We offer Soft Skills training courses in time management, communication skills and more that can help your workforce develop valuable skills that will benefit your business. We can provide training on how to improve self-management, organise workspaces effectively, and how to become an effective communicator — vital elements in driving effectiveness.


Please click the buttons below to view our course overviews.


Brilliant Customer Service

Brilliant Service with a sale

communication and presentation skills

customer care

Delegation and Objective Setting

Help Desk Skills

Improving customer service skills

Influence and Communication Skills

Management and Supervisory skills

Minute Taking

Problem Solving Workshop

Professional Selling Skills

Report Writing

Service with a sale

Time Management


Our trainers come with a wealth of experience and knowledge and are experts in delivering soft skills training courses.

Our soft skills training courses are designed to provide a positive impact on your business as well as affecting professional relationships. They will empower employees to maximise their potential in interpersonal areas while enhancing their ability to deal with the day-to-day issues that can arise in the workplace.


We have training facilities in Exeter, Bristol, Gloucester, London and further afield around the UK.


If you would like to learn about how our Soft Skills training courses can or to discuss your training requirements, please contact us on 01392 824 022 or email

If there is a Soft Skills training course that is not listed on our site, that you are interested in attending then please let us know and we can arrange one to one training onsite with our Trainer.

You can see a full list of our training courses here.

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