To be able to provide your staff with the option of remote and flexible working has become crucial to a lot of businesses these days.
What is mobile working?
You may distinguish mobile working as someone who works remotely from home rather than in the office, or a team member that is out on the road all the time.
Whilst this might be true of the past, mobile working has become much more than this.
It involves any employees that are working anywhere that isn’t your office, that are required to collaborate with your team. This could be a local café or coffee shop, whilst abroad or travelling.
With access to new technologies to facilitate mobile working it has now become possible to offer mobile working regardless of the location of staff.
What are the advantages of mobile working?
- Greater Accessibility for employees – Employees often lose valuable time when commuting or whilst working on the road and cannot gain access to the resources they need. With technology these days employees can access the information they need from anywhere. This allows for greater flexibility.
- Costs – allowing members of staff to work remotely can reduce your overheads as you do not need to set up an office and maintain it or you can reduce the size of office you require.
- Business Continuity – Should a business face a disaster such as flood, fire theft or even if the weather is too bad to commute then an effective continuity plan needs to be in place for such events. Where key data and account information is only stored on PCs and servers – and these become inaccessible – the business has a major problem. But providing data had been backed up and can be accessed online, employees should be able to continue working – almost as if nothing has happened.
- Customer service – Customers often demand and expect an instant response to an enquiry. Ensuring employees have the opportunity to access and reply to any important emails from wherever they are means that your customers can get the service they expect.
What services and technology enable businesses to provide mobile working?
Microsoft Office 365
With Microsoft Office 365, employees can access the Office applications they need anywhere and anytime thanks to the Microsoft cloud. Use can user the Office 365 apps online or natively on PCs, phones and tablets and access your files from anywhere with OneDrive.
Remote working isn’t just great for home-based colleagues. It also adds an element of business continuity. Small businesses can have issued in severe weather conditions due to disruption to staff and customers and logistics operations. By utilising Office 365, employees can continue to work even in the most severe conditions by working at home. If a natural disaster like a fire or a flood hits your office infrastructure, you won’t lose any vital files or access to the essential tools you use every day.
Online Exchange Email
Businesses use email as their main form of communication these days so using a service such as Microsoft Office 365 that includes online Exchange is perfect for businesses that wish to offer remote working.
Advances in internet connection speeds have made IP voice-based communications viable for businesses. With IP telephony you are no longer constrained by location as you can make phone calls remotely as if you were in the office.
VPNs extend your network across the Internet to enable private data sharing. VPNs enable users to send and receive data and are commonly used in corporate settings to enable remote working. Through a VPN, you can easily assign and remove user access rights – giving remote users secure access to the systems they need out-of-office. With a VPN your can provide your employees with fast remote access from anywhere.
One thing to consider before offering remote working is that it won’t be effective without a reliable connection. We work in partnership with the UK’s leading Internet Service Providers, to offer and implement rapid connectivity at your sites or for users on-the-go. In many cases, you could also benefit from connectivity via a Leased line, which provides dedicated bandwidth to your site.
An RDS server acts as a virtual desktop/screen for users and is configured to allow staff to connect to it from wherever they are and use it on their own PC as if they were in the office. Staff will have access to all the applications and files on this virtual screen as though they were sitting in front of it.
If you would like more information about Mobile working and the solutions available to your business to facilitate this then please get in touch with our team on 01392 824022 or email firstname.lastname@example.org.