3CX Business Phone System

As a 3CX partner, we can supply, install, license and provide ongoing training and technical support of the 3CX phone system. All of our engineers are fully trained and can ensure a smooth transition to the 3CX platform.

3CX phone system completely replaces a hardware PBX without the need for additional phone wiring. It supports popular SIP phones, VoIP providers, and traditional PSTN lines.

A multi-award-winning product, 3CX is used by more than 35,000 companies around the world, including international brands such as Pepsi, Boeing, Toshiba, Hugo Boss, American Express and Harley Davidson.

You can gather more information on our business VoIP Phone System by viewing our VoIP and IP Phone Brochure.

Easy installation and management

Because 3CX runs on Windows, it is easily installed and managed by windows IT administrators without the need for special telecom or Linux skills. It’s pre-configured to work with popular IP Phones, VoIP Gateways and SIP trunks saving you the hassle of having to configure and manage these devices.

Take your extensions anywhere

3CX includes clients for smartphones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

Halve your telephone bill

With 3CX, companies can reduce their telephone costs by up to 70%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of rented fixed telephony lines. With the CRM integration agents get a customer name rather than a number.

How the 3CX VoIP phone system works

3CX can be installed on an existing Windows server and will run alongside your other applications. Or, it can also be virtualised using Hyper-V or VMWare. As a Window-based system, 3CX integrates with other Windows server applications, such as Microsoft Outlook, much more effectively than traditional phone systems.

In the office, the system connects to any SIP soft or hardware phones, and iPhone or Android smartphones as extensions. Your external calls with either be routed through VoIP gateways connected to your existing phone lines, or through your internet connection using VoIP.

As 3CX is completely software-based, it also offers unrivalled scalability – making it the ideal choice for fast-growing businesses. As your company grows, you simply upgrade your license key to support more lines. 3CX offers a potentially unlimited number of lines and extensions, which can be quickly and easily added at the touch of a button.


  • Cost-effective to buy, maintain and upgrade.
  • Complete package with wealth of built-in enterprise class features.
  • Uses existing hardware, saving money and office space.
  • Potential to greatly reduce call costs.
  • Integrates effectively with other Windows server applications.
  • Windows softphone included as standard.
  • No tie-ins to handset providers.
  • Highly scalable solution makes it ideal for growing businesses.
  • Designed for mobility and flexible working.
  • Enables unified communications.
  • Award-winning system used by market-leading brands.


General FeaturesCall Management FeaturesUnified Communication
VoicemailAuto AttendantConference calling / Rooms
Caller DisplayCall Routing (DID)See presence of Colleagues
Fax SupportBlind / Attended TransferVoice to Email
Intercom & PagingCall ForwardingFax to Email as PDF
Holiday PromptsCaller Screening / IDIntegrated Fax Server
Call RecordingCall LoggingIntegrated External Offices
Music on hold or line inCall QueuingMissed call Email notification
Dial codesCall WaitingAdvanced Forwarding Rules
Central Phone BookCall Parking
Call by NameCall Pickup
Call ReportingMessage Waiting Indicator

3CX Installation Services

Our 3CX certified engineers will take ownership of your complete 3CX project, from the initial consultant, designing and planning right through to the completion.

We will work with you closely to ensure that we have a true understanding of what your business requires, so that we can deliver a 3CX phone system that meets your businesses needs.

Our team will ensure that you are kept up to date with the progress at every step of the way and we do our best to ensure that disruption to your business is kept to an absolute minimum.

After your installation is complete, our 3CX certified engineers will provide training for your staff and comprehensive ongoing support for your 3CX system.

3CX Training

We know that in order to get full value from a new phone system your staff need to know how to use the system. We provide a full range of 3CX training services to support your new 3CX phone installation.

As a 3CX partner and with engineers fully certified, we can help you get the most out of your 3CX phone system.

The Next Step…

With us you will get a single point of contact for all your telephony and IT needs. We will manage the full transition to a 3CX phone system as well as providing you with simpler management, simpler billing meaning you can concentrate on running your business.

To find out more about 3CX VoIP phone systems and how they can save your business money, as well as provide great flexibility please contact our 3CX experts on 01392 824 022 or email us at info@amesolutions.co.uk.

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